Delivery Information
| Mexico Customers | Standard Delivery |
|---|---|
| Delivery Time* | 2-4 Business Days (US STOCK) |
| Accurate Delivery * | Exact Delivery Date Provided at Checkout 6 PM EST |
| Free Delivery | FREE For Orders of $150 USD and above (Excluding Tax and Freight) |
| Delivery Cost | $9.99 USD For Orders Under $150 USD |
Handling charge logic (Mexico):
- If order total is $150 USD or more → NO handling charge
- If under $150 USD → $9.99 USD handling charge
- Applies per scheduled shipment, not per order
*Standard delivery ships through a provider chosen by Newark for Mexico.
Scheduled orders follow the same logic as standard scheduled shipments. For example, if you schedule three shipments and the final shipment totals less than 150.00 USD, a 9.99 USD fee will apply at the time that shipment is sent. This also includes any dedicated inventory arrangements.
Cut-off time for your order to be shipped on the same day:
- For products from our Mexico warehouse: Order placed by 12:30 p.m. EST.
- For products from our US warehouse: Order placed by 6:00 p.m. EST (or by 7:00 a.m. EST for UPS on the next day).
- For products from our UK warehouse: Order placed by 1pm EST
| US Customers | Standard Delivery | Priority Delivery |
|---|---|---|
| Delivery Time* | 1-3 Business Days (US STOCK) | Next Business Day |
| Accurate Delivery * | Exact Delivery Date Provided at Checkout | Exact Delivery Date Provided at Checkout 8pm EST |
| Free Delivery | FREE For Orders of $150 and above (Excluding Tax and Freight) | Free Shipping Not Applicable |
| Delivery Cost | $9.99 For Orders Under $150 | $26.99 |
| Canada Customers | Standard Delivery |
|---|---|
| Delivery Time* | 2-3 Business Days (US STOCK) |
| Accurate Delivery * | Exact Delivery Date Provided at Checkout 6 PM EST |
| Free Delivery | FREE For Orders of $200 and above (Excluding Tax and Freight) |
| Delivery Cost | $11.99 CAD For Orders Under $200 CAD (Excluding Tax and Freight) |
| Excludes Dallas warehouse items & vendor drop ships |
2026 Warehouse Operations Schedule
| Holiday | Date | Plan |
|---|---|---|
| New Year's Day | January 1, 2026 (Wednesday) | Warehouse Closed |
| Martin Luther King Jr. Day | January 19, 2026 (Monday) | Warehouse Closed |
| Presidents' Day | February 16, 2026 (Monday) | Warehouse Closed |
| Good Friday/Spring Holiday | April 3, 2026 (Friday) | Warehouse Open |
| Memorial Day | May 25, 2026 (Monday) | Warehouse Closed |
| Juneteenth | June 19, 2026 (Friday) | Warehouse Open |
| Independence Day | July 3, 2026 (Friday) | Warehouse Closed |
| Labor Day | September 7, 2026 (Monday) | Warehouse Closed |
| Veterans Day | November 11, 2026 (Wednesday) | Warehouse Closed |
| Thanksgiving | November 26, 2026 (Thursday) | Warehouse Closed |
| Day After Thanksgiving | November 27, 2026 (Friday) | Warehouse Open |
| Christmas Day | December 25, 2026 (Friday) | Warehouse Closed |
| Day After Christmas | December 26, 2026 (Saturday) | Warehouse Closed |
Global warehouse items may require extra delivery time
Backorders
If you place an order that has one or more items on backorder you can choose one of the following options:
- Backorder allowed
Newark ships in-stock items immediately and places any out-of-stock items on backorder. Backordered items will be shipped as they become available. Therefore, your order may arrive in single or multiple shipments.
- Ship order complete
If any items in your order are out of stock, we'll hold your entire order until all items become available. Your order will then arrive in one shipment.
Split Shipments/Backorders Shipping Charges:
An order which ships from multiple Newark distribution centers or which includes one or more backordered items will only be charged a single shipping charge at the rate in effect on the date of the order. Exclusions include orders:
- Orders shipped outside the 48 contiguous United States, Canada and Mexico;
- Orders for items drop-shipped by Newark’s vendor;
- Orders for which you specify a specific delivery date and/or orders for dedicated stock held by Newark on your behalf;
- Orders containing hazardous materials;
- Orders split into separate shipments at your request; and
- Orders shipped via a shipping method other than Newark Flat Rate.
The selection of carrier is at Newark's discretion. Newark is not responsible for carrier errors or faults, Acts of God, power outages, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, insufficient information provided by a customer, governmental decrees or controls, labor disruptions, civil unrest, and adverse weather conditions. Newark reserves the right to modify these Shipping & Delivery Terms at any time and without notice.https://www.newark.com/help-returning-a-product
Shipping Options
Newark offers a variety of shipping methods for your order. Once your order is shipped, we'll notify you via email, informing you of the tracking number (if available) so you always know where your order is. Below you can find more information on our shipping options.
- Air shipments
Please add additional days for remote locations. For urgent delivery, select a next day or priority overnight shipment method. We offer a variety of air shipment services.
- Ground shipments
Items weighing over 150 lbs and/or requiring special handling will be shipped via ground method.
- Saturday delivery
Only available when using collect accounts (Carrier rules/availability may apply)
Damaged Shipments & Delivery Issues
If your shipment arrives damaged:
- Contact customer support immediately at 1 800 463 9275 or customerservice@newark.com
- Provide order details and photos
Order Tracking
You can check the status of your order at any time through your Newark online account.
How to Track Your Order
- Log in to your Newark account.
- Go to My Account and select Order Status & Tracking.
- Your most recent orders will appear at the top of the list.
- Select the order you want to review.
- If tracking is available, a tracking number will appear in the Tracking column. Click the number to view the latest carrier updates.
Important Notes
- Some shipping methods may not provide tracking information.
- If your order has just been placed, it may take a short time before tracking appears.
- If you need help, customer service is available Monday–Friday, 8:00AM–8:00PM ET.
Returns & Cancellations
- Some items cannot be canceled or returned (such as UK stock items or vendor/direct ship products) except for warranty cases
- For eligible items, use the Request a Return form
Help Centre
- Request an Invoice
- Delivery Information
- ROHS Legislation
- Pricing and Availabiliy
- Return a Product
- Get technical support
Related Links